Privacy Policy

Effective Date: 4 September 2026

Unwyre Solutions (“Unwyre Solutions”, “we”, “our”, or “us”) respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you visit our website unwyresolutions.com, contact us, apply for a position, or interact with our services, how we may use that information, and the choices available to you.

This policy is intended to provide clear information about our privacy practices and should be read together with any other terms or notices that may apply to specific services.

1. About Unwyre Solutions

Unwyre Solutions is a digital branding and marketing agency based in Mumbai, India. The website presents services including brand strategy and identity, graphic design, lead generation, social media management, SEO and SEM, content creation, website and app development, CRM and sales pipeline development, influencer marketing, email and SMS marketing automation, performance media, market research, campaign creation, exhibition services, video production and event solutions.

The website does not clearly identify a separate registered legal entity. Accordingly, this Privacy Policy refers to the business as Unwyre Solutions.

2. Information We Collect

Depending on how you interact with us, we may collect information that you voluntarily provide and certain technical information associated with your use of the website.

Information you provide directly

This may include:

• Full name
• Organization or company name
• Email address
• Phone number
• Website or social media link
• Services you are interested in
• Project requirements, questions or other messages
• Marketing briefs or other information you choose to provide when discussing a project
• CVs, portfolios and work samples when applying for a position

You should avoid providing unnecessary sensitive or confidential information through website forms.

3. Information Provided Through Forms

The Contact page currently provides a contact form requesting information such as:

• Full Name
• Organization Name
• Email
• Phone Number
• Services of interest
• Website/Social Media Link
• Message or project requirements

The service options include areas such as branding, social media management, SEO, content creation and marketing, video production, website transformation, mobile app development and UI/UX, CRM and sales pipeline development, influencer marketing, email and SMS marketing automation, performance media, market research and integrated campaigns.

We use this information primarily to understand your requirements, respond to your enquiry and determine how we may assist you.

4. Information Users May Voluntarily Provide

You may choose to provide additional information when communicating with us by email, phone, contact forms or during discussions about a potential or existing project.

This may include:

• Business requirements
• Marketing objectives
• Project briefs
• Brand information
• Campaign requirements
• Website or social media details
• Feedback
• Other information relevant to the services you request

Please only provide information that is reasonably necessary for your enquiry or project.

5. Careers and Recruitment Information

The Careers section allows individuals to apply for opportunities with Unwyre Solutions and asks applicants to submit a CV along with samples of previous work.

Information provided during recruitment may therefore include:

• Name and contact information
• CV or resume information
• Professional qualifications and experience
• Portfolio or work samples
• Other information voluntarily included in an application

We may use this information to evaluate applications, communicate with candidates and manage recruitment activities.

6. Automatically Collected Information

Our current Privacy Policy states that certain technical and usage information may be collected when visitors interact with the website or related digital assets.

This may include:

• IP address
• Browser type
• Device information
• Approximate geographic location
• Referral URL or traffic source
• Pages visited
• Time spent on pages
• Search terms and general website usage patterns

The specific technologies responsible for collecting this information should be confirmed through a technical review of the live website before this policy is published.

7. How We Use Your Information

Depending on the context in which the information is provided, we may use personal information to:

• Respond to enquiries and requests
• Understand your business or project requirements
• Prepare proposals or discuss potential services
• Deliver and manage contracted services
• Communicate about ongoing projects
• Provide customer support
• Evaluate job applications
• Communicate with potential collaborators or business partners
• Improve our website, services and user experience
• Understand website usage and marketing performance
• Send relevant business communications where permitted
• Maintain business and project records
• Comply with applicable legal or regulatory requirements
• Protect our website, business and users from misuse or unlawful activity

We will seek to use personal information only for purposes that are relevant to the reason it was collected or otherwise permitted by applicable law.

8. Legal Basis for Processing

Where applicable, we may process personal information on the basis of:

• Your consent
• The need to respond to your request or take steps toward providing services
• Performance of a contract or agreement
• Our legitimate business interests, where permitted by applicable law
• Compliance with legal or regulatory obligations

For individuals whose data is subject to specific privacy laws such as the GDPR, additional rights and legal bases may apply.

For users in India, our privacy practices are intended to be aligned with applicable Indian data-protection requirements, including the Digital Personal Data Protection framework as and when the relevant provisions apply. India’s DPDP Act was enacted in 2023 and the DPDP Rules, 2025 were notified by the Ministry of Electronics and Information Technology. The Rules provide for a phased commencement of different provisions.

9. How We Share Information

We do not sell personal information.

Where reasonably necessary for our business operations or service delivery, information may be accessible to:

• Authorized members of the Unwyre Solutions team
• Contractors, collaborators or professional service providers working with us
• Technology, hosting, communication, analytics or business-support providers
• Service providers assisting with project delivery
• Government, regulatory or law-enforcement authorities where disclosure is required by law
• Other parties where you have specifically requested or authorized the disclosure

We aim to share only information that is reasonably necessary for the relevant purpose.

Specific third-party technology providers currently used by the website should be confirmed before publication of this policy.

10. Cookies and Similar Technologies

The website’s existing Privacy Policy states that cookies and similar technologies may be used.

These may include:

Essential cookies

These may support basic website functionality, security and technical operation.

Analytics cookies

These may help understand website traffic and how visitors interact with the website.

Marketing or advertising cookies

Where enabled, these may be used to measure campaigns, support advertising activities or provide relevant marketing experiences.

You may be able to manage or disable cookies through your browser settings. Some website functions may not work as intended if certain cookies are disabled.

Important: The exact cookies, cookie names, purposes, providers and retention periods should be verified through a live cookie/script scan before publication.

11. Third-Party Websites and Services

Our website may contain links or integrations involving third-party platforms, including social media and portfolio platforms.

Examples visible through the website include platforms such as Instagram, LinkedIn and other external services.

When you leave our website or interact directly with a third-party platform, that platform’s own privacy policy and terms may apply. We are not responsible for the privacy practices of third-party websites that we do not control.

Where third-party technology is used to support our website or services, that provider may process information according to its own terms and privacy practices.

12. Information Collected During Service Delivery

When you become a client or engage with Unwyre Solutions for a project, additional information may be exchanged as part of the normal business relationship.

Depending on the service, this may include:

• Business and brand information
• Campaign requirements
• Marketing materials
• Website or social media information
• Creative briefs
• Project communications
• Information required to manage the agreed scope of work

Such information may be handled separately from information collected through the public website and may be governed by project agreements, contracts or other applicable notices.

13. Data Security

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

The existing website Privacy Policy refers to measures such as:

• HTTPS-secured website communication
• Access controls and password protection
• Secure storage practices
• Firewalls and related security measures
• Security reviews or vulnerability checks

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

14. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain appropriate business records, resolve disputes, meet contractual obligations or comply with legal requirements.

The existing website Privacy Policy currently states:

• Client/project records: up to 7 years
• Job application information: up to 1 year
• Analytics information: typically 26–38 months
• Email subscriber information: until the individual unsubscribes

These specific periods should be internally confirmed before final publication, particularly because actual retention may vary depending on the systems, service providers and legal obligations involved.

15. User Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

These may include the right to:

• Request access to personal information held about you
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw consent where processing is based on consent
• Object to or request restriction of certain processing where applicable
• Request information about how your data is handled
• Lodge a privacy-related complaint

Some rights may be subject to legal or contractual limitations.

To make a privacy request, contact us using the details provided in the Contact Us section below.

16. Withdrawal of Consent

Where we process your information based on consent, you may withdraw that consent by contacting us.

For marketing communications, you may also use the available unsubscribe or opt-out mechanism where provided.

Withdrawal of consent will not affect processing that we are permitted or required to carry out on another lawful basis.

17. Children’s Privacy

The website and services are primarily intended for businesses, professionals, clients, applicants and other adult users.

The existing Privacy Policy states that the website and services are not intended for children under 16 and that Unwyre Solutions does not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us so that the matter can be reviewed and appropriate action can be taken.

18. International Data Transfers

Unwyre Solutions has a global client footprint and may work with clients, collaborators or service providers located in different countries.

Where personal information is processed or stored outside India or outside the country where you are located, applicable legal requirements and appropriate safeguards should be considered.

The exact countries, service providers and transfer mechanisms used by Unwyre Solutions should be confirmed internally before this section is treated as a complete description of actual international data transfers.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our services or business practices
• Website functionality
• Technology or third-party services
• Applicable privacy and data-protection requirements

When changes are made, the updated version will be published on this page with a revised effective date.

20. Contact Us

For privacy questions, data-access requests, corrections or other privacy concerns, you can contact:

Unwyre Solutions
112, Bussa Industrial Estate,
Next to Peninsula Corporate Park,
Behind Lodha World Towers, Next to Raheja Imperia,
Lower Parel West, Mumbai – 400013, India

Email: info@unwyresolutions.com
Phone: +91 89762 89756

Please use the subject line “Data Request” when contacting us specifically about your personal information.

21. Privacy Complaints and Grievances

If you have a concern about how your personal information has been handled, please contact us using the details above.

When submitting a complaint or request, please provide enough information for us to understand the issue and respond appropriately.

We will review privacy-related concerns and take reasonable steps to address them in accordance with applicable law and our obligations.