Privacy Policy
Unwyre Solutions is committed to safeguarding the privacy of our clients, partners, and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) of India.
- Introduction
Unwyre Solutions (“we,” “us,” or “our”) operates as a digital marketing agency based in Mumbai, India. This Privacy Policy applies to all personal data collected through our website, services, and interactions with clients and users.
- Information We Collect
We may collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Professional Information: Company name, job title, and industry.
- Technical Data: IP address, browser type, operating system, and Browse behavior on our website.
- Financial Information: Payment details for services rendered.
- Methods of Data Collection
We collect personal data through:
- Direct Interactions: When you provide information via forms, emails, or phone calls.
- Automated Technologies: Through cookies and similar tracking technologies on our website.
- Third Parties: From partners or public sources as permitted by law.
- Purpose of Data Processing
We process personal data for the following purposes:
- Service Delivery: To provide and manage our digital marketing services.
- Communication: To respond to inquiries, provide updates, and offer information about our services.
- Marketing: To send promotional materials, newsletters, and information about events, subject to your consent.
- Improvement of Services: To analyze data for enhancing our offerings and user experience.
- Legal Compliance: To fulfill legal obligations and protect our legal rights.
- Legal Basis for Processing
Our processing of personal data is based on:
- Consent: Where you have provided explicit consent.
- Contractual Necessity: For fulfilling contracts or pre-contractual obligations.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: For purposes such as improving our services, enhancing website functionality, preventing fraud, and securing our operations, provided these do not override your rights.
- Data Sharing and Disclosure
We may share personal data with:
- Service Providers: Third-party vendors assisting in service delivery, such as cloud storage providers and marketing automation platforms, bound by confidentiality agreements.
- Affiliates and Partners: Within our corporate group, for consistent service provision.
- Legal Authorities: When required by law or to protect our rights and interests.
- International Data Transfers
Personal data may be transferred to and processed in countries outside of India. We ensure such transfers comply with applicable data protection laws and that adequate safeguards are in place.
- Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction, including encryption, access controls, and regular security audits.
- Data Retention
Personal data is retained only as long as necessary for the purposes outlined or as required by law. For example, we typically retain contact information for marketing purposes for 3 years after your last interaction with us. Upon fulfilling the purpose, we securely delete or anonymize the data.
- Your Rights
Under the DPDPA, you have the right to:
- Access: Request details of your personal data we hold.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal constraints.
- Withdrawal of Consent: Withdraw consent where processing is based on it.
- Grievance Redressal: Lodge complaints regarding data processing.
To exercise these rights, contact us at info@unwyresolutions.com.
- Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.
- Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the effective date.
- Contact Information
For questions or concerns about this Privacy Policy or our data practices, please contact:
Unwyre Solutions info@unwyresolutions.com
Mumbai, Maharashtra, India
This Privacy Policy is effective as of February 20, 2025.